OVERVIEW

Livaah Innovations Private Limited is committed to protecting the privacy of its visitors and users (hereafter the "Visitors," "you" or "your") to our Internet World Wide Web site Livaah.com and your usage of our services and products, that links directly to this privacy policy about the protection of personal information online. We aim for the Website to be a safe and enjoyable environment for you. This privacy policy (hereafter the "Policy") primarily describes:

• the information that Livaah collects through the Website or otherwise, which is hosted and operated from India;
• the information that Livaah collects from its employees or other third parties, business partners or vendors.
• the use and role of cookies and similar technologies on the Website; and
• the security measures Livaah has in place to protect the information that Livaah gathers through the Website or otherwise;

This Policy also governs Livaah's collection of information by any other means, including, your usage of our services and products or the collection of information by any parent, or subsidiaries of Livaah ("Other Entities") during your employment or business association with Livaah.

Visitors are encouraged to read this Policy before using the Website. By using the Website, you agree to the terms and conditions of this Policy and the Terms and Conditions, available at Livaah.com.

DATA COLLECTED BY LIVAAH INNOVATIONS

Livaah Innovations collects three different types of information:

• "Personal Information," which is information that can be used to identify a specific person;
• "Sensitive Personal Data and Information," which includes information that falls under the definition of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 ("SPDI Rules")
• "Aggr." A membership programme, through which buyers of products may enjoy discounts on online purchases, take part in any contests, etc., may need registration. However, you are not often required to register or disclose Personal Information to access the Website.

PERSONAL INFORMATION

When you contact Livaah through the website, fill out a form to apply for a job or request a visit to Livaah's manufacturing plant, inquire about business opportunities with Livaah, answer surveys and polls, enter contests, sweepstakes, raffles, and other similar promotions, or sign up for email updates and announcements regarding Livaah, Livaah Innovations only collects personal information from you when you voluntarily provide it to Livaah. Your contact information (such as your name, postal address, phone number, and/or email address), which will be gathered if you wish to purchase any goods or merchandise made accessible through the Website, can be considered personal information ("Transaction").

SENSITIVE PERSONAL DATA AND INFORMATION

We may also collect sensitive personal data or information ("SPDI") about you when you access and use the Website, products or merchandise. This information includes health information as well as your payment information, such as your credit card number and expiration date ("Payment Information"). By using the Website, or by the purchase of any products or merchandise, or by providing us with the information, you consent to the storage, processing, transfer and disclosure of your Personal Information and SPDI by the terms of this Policy.

AGGREGATE INFORMATION

When you visit the Website, the Livaah and the third parties with whom the Livaah has contracted to provide services may collect anonymous information from three sources: server log files, cookies, and pixel tags.

SERVER LOG FILES

Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in Livaah's server log files whenever you visit the Website, along with the time(s) of your visit(s) and the page(s) that you visited. IP addresses of all Visitors are used by the Livaah to calculate the Website usage levels, to help diagnose problems with the Website's servers, and to administer the Website.

Livaah may also use IP addresses to communicate or to block access by Visitors who fail to comply with the Policy and/or the Terms and Conditions of Use of the Website. Collecting IP addresses is a standard practice followed on the Internet and is carried out automatically by many websites.

Cookies are data that a web server transfers to an individual's computer for record–keeping purposes. Cookies are an industry standard used by most websites and help facilitate users' ongoing access to and use of a particular website. Cookies do not cause damage to the computer system or files, and only the website that transfers a particular cookie to the computer system can read, modify or delete such cookie. If you do not want your information to be collected through the use of cookies, there is a simple procedure to be followed, in most browsers, by the user that allows the user to delete existing cookies, automatically decline cookies, or be given the choice of declining or accepting the transfer of particular cookies to the user's computer system. You should note, however, that declining cookies may make it difficult or impossible for you to access certain portions of the Website.

pixel tags

The Website may use so–called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") to compile aggregate statistics about Website usage and response rates. Pixel Tags enable Livaah to maintain a count of the users who has visited certain pages of the Website. When used in HTML–formatted email messages, Pixel Tags can tell the sender whether and when the email was opened and read by the receiver of the e–mail. Use and Disclosure of Information Gathered by Livaah Innovations. Personal Information.

Livaah may use Visitor's Personal Information and SPDI in any of the following ways:

Communications

Livaah encourages the Visitors to contact Livaah with questions and comments. Personal Information and SPDI may be used by Livaah to respond to the respective Visitor's questions and comments.

Business Purposes

Livaah may also use the Personal Information and SPDI of its Visitors for internal business purposes, such as analysing and managing its businesses or maintenance of employee records. The Personal Information and SPDI collected may be combined with other information collected by Livaah via other online or offline sources, with demographic information and other information that is available in the public domain.

Transactions

When you take part in a Transaction through the Website such as purchasing products or merchandise, Livaah may collect Payment Information from you related to such Transaction as well as other Personal Information such as the shipping address for shipping of the ordered products or merchandise purchased through the Website. Livaah may use your Personal Information or Payment Information to complete the Transaction and, if applicable, to fulfil your purchase. The Payment Information may also be shared with third parties, as may be necessary, to complete your Transaction (for example, to process the payment made through the credit card).

Contests, Competitions and Other Promotions

From time to time, contests, competitions and similar promotions may be organized through its website that may require online registration by the Visitor for participating in such contest, competition or promotion (which may include name, email, user ID and password). Livaah may ask you for certain Personal Information and SPDI during the process of registration for participating in such contests, competitions or promotional schemes. Livaah may share this Personal Information and SPDI with third–party sponsors of such contests, competitions and promotions (irrespective of whether it is hosted by Livaah), by the rules applicable to such contest, competition or promotion.

You should carefully review the rules of each contest, competition and promotion in which you participate through the Website, as they may contain certain additional important information about Livaah or a sponsor's use of your Personal Information and SPDI. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information and SPDI enlarge the scope of use of such information in terms of this Policy, the terms and conditions of such rules shall also apply.

Special Promotions and Product Information

In addition, Livaah reserves the right to use your Personal Information and SPDI for sending you e–mails or SMSs with updates and announcements concerning Livaah products and special promotions. You may opt out of receiving these messages from Livaah at any time.

Critical Communications

Livaah may from time to time and as may be necessary use your Personal Information and SPDI to send emails consisting of important information regarding the Website, your Transactions, or for notifying any amendments or modifications to the terms, conditions, and policies of Livaah concerning the use of this Website ("Critical Emails"). Since Critical Emails would consist of the important information you shall not have the option of not receiving Critical Emails.

Third-Party Service Providers

Livaah works with third parties who provide services, including website hosting, credit card processing, data analysis, newsletter services, promotional activities, and other administrative services. Livaah may share your Personal Information, and SPDI, with such third parties, as may be necessary, to enable such third parties to discharge the provision of such services. These third–party service providers may be located within or outside India. Your Personal Information and SPDI may also be shared with the manufacturer of the products ordered/ purchased by you on the Website or with entities responsible for delivering the products ordered/purchased by you on the Website.

Miscellaneous

Livaah may disclose your Personal Information and SPDI if Livaah believes that it is required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce the Terms and Conditions of Use; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of Livaah, you or others; and (vi) to enable itself to pursue the available remedies or limit the damages that it may sustain.

Aggregate Information

Livaah may analyse Aggregate Information to enhance the Website security, track the popularity of certain pages of the Website, track the success of our email notifications, assess traffic levels on the Website and other usage data, all of which would help Livaah to provide content tailored to the interests of the consumers, improve the Website and related services and to otherwise enhance Visitor's experience on the Website. Livaah may also share the Aggregate Information with its Other Entities and other third parties for the provision of such services or completion of your Transactions on the Website.

Other Important Notes regarding Livaah's Privacy Practices

Special Note for Parents and Children

The website and the contents therein are intended for a general audience and not intended for utilization directly or independently by children under 18 years of age. If you are a child under the age of 18 years and desire to use this Website or purchase any products or merchandise (if sold through this Website), please request your parents to complete the necessary registration formalities and complete the Transaction. Any use of this Website or any of its features by a child under the age of 18 years must be under parental supervision. Livaah does not directly contact children under the age of 18 years for the promotion of its special offers or marketing purposes. Livaah also does not knowingly collect Personal Information and SPDI from any child under the age of 18 years.

Security

Livaah has adequate security measures and tools in place to help protect against the loss, misuse, and alteration of the information under Livaah's control. Whenever any Visitor furnishes his/her credit card number, that credit card number is transmitted by the Visitor's browser in an encrypted format using an industry–standard, SSL (secure socket layer) encryption method. Even though, Livaah endeavours to protect its Visitor's Personal Information and SPDI,

Livaah cannot guarantee the security of any information transmitted to Livaah, through or in connection with the website. If you have reason to believe that your interaction with Livaah is no longer secure (for example, if you feel that the security of any account you might have with Livaah has been compromised), you must immediately notify Livaah of the problem by contacting us by "Contact Us," below (note that physical mail notification will delay the time it takes for Livaah to address and respond to the problem).

Other Third-Party Sites

The Website may contain links to third–party websites. These linked sites (including the websites of Livaah's Other Entities) are not under the control and supervision of Livaah and Livaah shall in no way be responsible for the privacy practices or the contents of any such third–party linked websites, or any information contained in any linked websites. Livaah provides such links only as a convenience, and the inclusion of a link on the Website does not imply endorsement of the linked website by Livaah. If you furnish your SPDI, Payment Information or other Personal Information through any such third–party website, your transaction will occur on such third party's website (and not the Website) and the Personal Information and SPDI you provide will be collected by and controlled by the privacy policy of, that third party. You must familiarize yourself with the privacy policies and practices of any such third parties, before furnishing any Personal Information, SPDI or Payment Information on their websites.

Assignment

Livaah reserves the right to transfer any information that it collects from the Visitors to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Livaah's assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).

Updating Your Information and Contacting Us

Livaah has adequate procedures in place to keep your Personal Information and SPDI accurate, complete and up to date for the purposes for which it is collected and used. You may contact our Grievance Officer, Livaah Majumdar at the email id mentioned below. You may review the information maintained by Livaah and wherever appropriate, you may request Livaah that such information be corrected. Livaah also provides an option for reviewing, correcting, updating or otherwise modifying information, you have previously provided, for which, you may send a mail at the following postal mail address: Mfar Silverline Tech Park, EPIP Zone, Whitefield, Bangalore, Karnataka, IN–560066 (www.Livaah.com)

Please clearly indicate the information that you wish to review or have changed. Livaah will endeavour to comply with your request as soon as reasonably possible.

Note that despite any removal of or change to Personal Information and SPDI requested there may also be residual information that will remain within Livaah's databases and other records, which will not be removed or changed.

Choice

From time to time, Livaah may ask you to indicate whether you are interested in receiving emails/ SMS and other information from Livaah or not. If you elect to receive these communications, Livaah will occasionally send you emails or other information that matches your requests and offer you promotions and coupons. Consent is provided to use email in the contact form for news and offers and also provides Livaah with the consent to send SMS for the same.

If at any time you wish to stop receiving these email/SMS communications from Livaah, you may put up a request for discontinuation of sending such e‐mails/SMS by emailing, calling or writing to Livaah using the contact information provided on the Website or by using the unsubscribe feature in the email received by you. Please indicate that you wish to stop receiving email/SMS communications from Livaah. However, you shall not have the option of discontinuing the receipt of Critical Emails from Livaah.

In addition, Livaah does not disclose your Personal Information and SPDI to third parties, including Livaah's subsidiaries and the holding companies, for third‐party's direct marketing purposes if Livaah has received and processed a request from you that your Personal Information and SPDI should not be shared with third parties for such purposes. If you would like to submit such a request, you may do so by emailing, calling or writing to Livaah using the contact information provided above. Please indicate that you request that Livaah should not disclose your Personal Information and SPDI to its subsidiaries and/or other third parties for direct marketing purposes.

Changes to This Policy

Livaah reserves the right to change this Policy, and any of its policies or procedures concerning the treatment of information collected through the Website, without prior notice. You can determine when this Policy was last revised by referring to the "Last Updated" legend at the top of this page. Any changes to the Policy will become effective upon posting of the revised Policy on the Website. Use of the Website following such changes constitutes your acceptance of the revised Policy, then in effect. Livaah encourages you to bookmark this page and periodically review it to ensure familiarity with the most current version of the Policy.

This Policy represents the sole, authorized statement of Livaah's practices concerning the collection of Personal Information and SPDI through the Website or otherwise and the manner of use of such information by Livaah. Any summaries of this Policy generated by third‐party software or otherwise (for example, in connection with the Platform for Privacy Preferences or "P3P") shall have no legal effect, shall not be binding on Livaah, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this, Policy.

Consent Amendments; Law

By using this Website or by seeking or availing any products and services you consent to the terms of this Policy and the use and management of Personal Information and SPDI including; Payment Information by Livaah for the purposes and in the manner herein provided. Should this Policy change, Livaah intend to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Policy on the Website? You agree that you provide all information to us voluntarily. Collection use and disclosure of Personal Information and SPDI requires your express consent. You are providing us with your consent to our use, collection, and disclosure of the Personal Information and SPDI. You may choose to not provide us with Personal Information and SPDI, but if you do so, we will be unable to provide you access to our website or any service or part thereof.

Further, you accept the terms hereof and hereby consent to the storage and processing of Personal Information and SPDI by third parties and in any location within or outside India. The Company will make its best efforts to ensure that the third party or the location to which the SPDI is transferred affords the same level of data protection as would be afforded under Indian law. By continuing to use the Website, products or service, you provide your consent for transfer, sharing and disclosure of such Personal Information or SPDI by us by this Policy. Your visit and any dispute over privacy are subject to this Policy. The said Policy shall be governed by and construed by the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Delhi, India shall have exclusive jurisdiction to entertain any proceedings about any disputes arising out of the same.

disclaimer^*

The information contained on this website is for general information purposes only. The information is provided by Livaah Innovations Private Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you can link to other websites which are not under the control of Livaah Innovations Private Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Livaah Innovations Private Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.